Sunday, October 16, 2016
Welcome to Medicare in the Three Story Life
Except - yeah - who reads a Medicare billing report?
Medical now bills like legal, in 15 min. increments? $188/hour for depression? Please don't tell my therapist this.
I went into the office, copies were made. Explanations were given. We didn't do this here. It's the system. You'll have to discuss this with Medicare. The biller is out to lunch. The biller will call you. When I hadn't gotten a call by Friday, I went in again.
Copies made right away. Notes taken. Date of birth(s), phone number. Explanations commenced. The biller is out to lunch. This invoice comes from headquarters. We can't do anything about this here. You'll have to take it up with Medicare, with HQ. Different person, same script.
It's the system.
"So your system is AI, is it?
"No human entered this code from here."
"Well, not really."
"The system did it."
Nod. "We can't fix it here."
"Because the system."
Nod. "Can only be fixed after the fact. And not here."
Face transforms to sympathetic aspect. Shrug. "It happens."
"Yes, to millions of us."
"Well. Not here."